TechRound Interviews Steven Marshall, Crown Agents Bank’s CCO about our digital transformation journey and the bank’s future plans

Published // 19th October 2020

Our Chief Commercial Officer, Steven Marshall, recently spoke to TechRound on the potential of biometric payments and facial recognition technology and what’s next for Crown Agents Bank.

When asked what advice Steven would give to other aspiring entrepreneurs, he highlighted that It can be tempting to flock to popular markets as an entrepreneur like the US and Western Europe, but these are often already saturated and competing against established financial infrastructure. From our work in Sub-Saharan Africa and Asia-Pacific, I’ve seen some of the most innovative financial solutions come from entrepreneurs who can see the enormous potential that underserved markets have to offer.

On what we can expect to see from the bank in the future, Steven told TechRound we are quickly becoming an FX and digital payments powerhouse, having started an ambitious programme of digital transformation a few years ago. One of the most exciting recent developments in our technology offering is our move into biometric payments and security with our new strategic partners, Paycode and Jumio.

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